Q1. What can I do if the client does not pay the remuneration?

A: Because of the general practice of the "deposit" system, the remuneration is paid to the crowdsourcing business owner in advance. Consult the crowdsourcing business owner if trouble occurs, such as you are unable to contact the client after the delivery.

Q2. How can I solve problems such as I could not make the delivery on time or delivered something that was not what the client expected? Will I have to pay a penalty?

A: Contact the client as early as possible if you think you might not be able to complete the work by the specified delivery date. If you contact them early enough, the client can take action such as to employ another crowdworker.
If you deliver something that is not what the client expected, normally you will receive a "correction request".
Correct your work according to the request.
Consult the crowdsourcing business owner if the work contents differ significantly or the volume of the work increases drastically from the initial contract.
Most cases can be solved if you "inform early about the delay" or "deal with the correction request". Also, the consequence of a failed delivery by a crowdworker is non-payment of the remuneration in general, rather than a penalty payment. However, the possibility of the client's making some payment demand cannot be completely ruled out in some special cases where the client suffers a considerable loss. Consult with the crowdsourcing business owner as early as possible if you feel there might be trouble.

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